eManasil provides a unique online shopping experience by offering high quality products at the most competitive price. We are USA based company with Head office in Texas. eManasil is part of MANASIL Group and we import and export quality items from different countries. We also deal in whole sale to Dropshippers and local store owners. Customer satisfaction is our first priority.
Items ordered from "Ships from" country to be deliver to the same country will be shipped from the local stock within the country selected. Items will be shipped the next day of the payment received and tracking number will be loaded within 1-5 days. Item usually arrives between 5-7 days for the local shipment.
If the delivery address is in country other than the "Ships from" country selected, then the item will be shipped from China.
Items shipped from China stock are shipped within 3-5 days after the payment received and delivery time can be from 3-5 weeks.
All our items shipped are provided with the tracking number, regardless of the item stock location.
Any issues with the item ordered must be reported within 2 days from the item receive date. We require proof of the issue to proceed with the return/refund. If the proof is acceptable, we will issue the shipping label to the buyer to ship the item back to our office and will ship the new item once the old item is received by us. If the item is out of stock, we will offer best alternative to the buyer and will proceed as per the best possible agreed solution after coordinating with the buyer.
Buyer will be responsible for the shipping charges If they wants to return the item for reason other than damaged or wrong item received, and refund will be issued once the item is received in our office. There will be no refund/return after 30 days from the date of delivery in any situation.
Customer satisfaction is our top priority. We always strive to maintain 100% customer happiness, no matter what it cost to us. In case if there is any issue, we kindly request our buyers to contact us and we promise that we will solve it in a way that will make our buyers happy.
The security of your Personal Information is extremely important to us. We will never share your personal information, that you provided on our website, with any third-party by any means. It will only be used to provide you your required service from our website and may be used to send you special offers and our website updates. Please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. We strive to use all resources available to us to keep your Personal Information secure.